Privacy Policy

Effective Date: 23rd Sep. 2024.
At Haba Insurtech Limited (“we,” “us,” “our”), your privacy is of utmost importance to us.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal
information when you interact with our services. By using our services, you consent to the
practices described in this policy.

1. Information We Collect

We may collect the following types of information:
  • Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
  • Financial Information: Payment details, transaction history, and insurance policy data.
  • Demographic Information: Age, gender, occupation, and preferences.
  • Technical Data: IP address, browser type, device information, and usage data from our website or mobile applications.
  • Insurance Data: Claims history, insurance products you purchase, or inquiries you make.
  • Real Time Location Data: We collect real-time location data with your consent to improve our services.

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide, manage, and enhance the insurance products and
    services you request.
  • Customer Support: To respond to your inquiries and provide customer service.
  • Transaction Processing: To process payments, issue policies, and manage claims.
  • Marketing & Communication: To send you promotional materials, updates, and
    personalized offers.
  • Legal Compliance: To comply with regulatory obligations, enforce agreements, and
    prevent fraud.
  • Improvement of Services: To improve our products, services, and website
    functionality through data analysis and research.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share
your data with:

  • Service Providers: Third-party vendors who assist us in providing services (e.g., payment processors, data storage providers).
  • Legal Authorities: In compliance with legal obligations or in response to lawful requests.
  • Business Partners: In the case of mergers, acquisitions, or partnerships, with your
    prior notice.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure access protocols.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

You have the following rights concerning your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You may ask us to correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your data under certain circumstances.
  • Objection: You may object to certain processing activities, such as marketing communications.
  • Data Portability: You can request a copy of your data in a machine-readable format.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, remember your preferences, and provide personalized content. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of any significant updates by posting the revised policy on our website or via email.

9. Contact Information

If you have any questions about these terms and conditions, please contact us at:
Haba Insurtech Limited
help@haba.insure
0903 343 5330